Privacy Policy

At, we are committed to protect your privacy as a visitor or user of this website. The Company does not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information to any third party unless and until it is specifically authorized by you. We follow strict guidelines and policies with regard to maintaining privacy of data or information we collect as declared in this privacy policy.

(a) Information we collect

We collect your e-mail address, phone numbers, home address, location of city or town and other personal information to serve you better. Whenever you use your account we keep records of your internet protocol address, the date and time of logging in and out on our website.

If you choose to provide us with the abovementioned information, you consent to the use, transfer and storage of the information so provided by you on our servers. The information provided by you shall be used by us, including but not limited, to:

Improve our website and enable us to provide you the most user-friendly experience which is safe, smooth and customized;

Improve and customize our services, content and other commercial /non - commercial features on the website;

Send you information through Any Medium including (not limited to) SMS, e-mail, other communication material, etc

Send you marketing/promotional communications.

Send newsletter(s) to you (you can unsubscribe at any time if you wish)

Send you service-related announcements on rare occasions when it is necessary to do so;

Provide you the opportunity to participate in contests or surveys on our website (If you participate, we may request certain additional personally identifiable information from you. Moreover, participation in these surveys or contests is completely voluntary and you therefore shall have a choice whether or not to disclose such additional information);

Provide customer support and the services you request;

Resolve disputes and troubleshoot;

Avoid/check illegal and/or potentially prohibited activities and to enforce Agreements ;

Provide service updates and promotional offers related to our services/products.

Comply with any court judgment / decree / order / directive / legal & government authority / applicable law;

Investigate potential violations or applicable national & international laws;

Investigate deliberate damage to the website/services or its legitimate operation;

Detect, prevent, or otherwise address security and/or technical issues;

Protect the rights, property or safety of FEVL and/or its Directors, employees and the general public at large; and

Respond to Claims of third parties;

To carry out our own analysis and research.

If you choose to use our referral service to tell a friend about our website, we will ask you for your friend's name and email address. We will automatically send your friend an email inviting him or her to visit the website. However, your friend may contact us to request that he does not require such services/content/email or we remove the information related to him from our database.

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries with respect to our services/content, to provide the services you request, and to manage your account. We will communicate with you by email and / or telephone. In order to provide certain services to you, we may on occasion supplement the personal information you submitted to us with information from third party sources (third parties for this purpose may include our group / holding / subsidiary companies and or our service partners / associates). We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

A Note Regarding Children:

Children (persons under the age of 18) are not eligible to use the Site unsupervised and we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use this Site in conjunction with and under the supervision of your parents or guardians.


A cookie is a piece of data that is stored on a visitor's hard drive while they are visiting this website. We may utilize a short-lived form of cookie when you visit this site. At, a cookie is only used to identify one unique visitor from another visitor during a particular session. A session is the period of active site-use while that unique visitor is linked to our server. We may use cookie technology during a session as a tool to carry forward your input information during enrollment or account registration process. This enables the visitor to effectively save time while he inputs his information on the website during the enrollment process. No personally identifiable information is stored on the cookie.

Our Commitment to Data Security

To prevent unauthorized access and pilferage we maintain strict data confidentiality, and ensure the correct use of information. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We are not under any kind of obligation to share any information or data posted or shared with us by the user or the registrant with any third party whosoever

Third party links

This website contains links to third party websites that are not controlled by These third party links are made available to the user as a convenience and the user agrees to use these links at own risk. The company is not responsible for the any content or part of the content of the third party websites linked to the or the company


Without prejudice to the clauses mentioned above company is authorized to share any information demanded by any authority or person in compliance with any law, rule, regulation, circular or direction issued by the Government of Ghana, or of the State, or Union Territory or any other authority under the territory of Ghana.

Improving efficiency

You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site

You agree that we may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, service offerings, and communications relevant to your use of the Site. By accepting the User Agreement and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications on the notification preferences page within your own personal profile. You may make changes to your notification preferences at any time. If you have questions or concerns regarding this statement, contact Customer Support by e-mail at